EAP Client Testimonials

Here’s what some of our clients have to say about EAP:

"IMPACT Solutions has been an invaluable resource to our organization. They combine intellectual rigor and honesty with high ethical standards and a no-nonsense, consequence-based, proactive approach to addressing the broad range of issues faced in the workplace today. And they do it with wisdom, grace, respect and humor. In my 20-plus years of HR experience, I have found that many (consulting firms) seem to have specific strengths, but are not broadly capable in all areas. IMPACT Solutions, however, excels in all aspects (of behavioral healthcare and organizational development). Across the board, IMPACT Solutions' staff can be characterized by active listening, an unwavering commitment to client confidentiality, an uncanny ability to understand business needs and a demonstrated track record of providing solid and workable solutions."
- HR Director for a large, publicly held manufacturer

"Our bank has worked with IMPACT Solutions for over 20 years. During this time, IMPACT Solutions has provided us with the IMPACT Employee Assistance Program, transition management, training and support, leadership and team development projects, and strategic guidance. As a bank Regional Market President, I have been particularly pleased with the attention IMPACT Solutions has given my human resources and management staff. I have appreciated their level of commitment, the quality of their work, and the favorable results they have produced. The staff of IMPACT Solutions have always presented themselves as professional, caring and dedicated to our needs. In fact, even IMPACT Solutions' President and CEO, Dr. Joel Gecht, has personally provided leadership development, assessment and coaching to our top executives and has assisted in our strategic planning efforts. Clearly, IMPACT Solutions has consistently delivered a cost-effective, valued service."
- Regional Market President for a large regional bank

"IMPACT Solutions is a strong and respected partner with our company's associates and families in assisting with day-to-day personal work/family situations. Their prompt assistance contributes to maintaining positive productivity in the workplace, which is critical for our customers and one another. They also help us by consistently delivering excellent crisis intervention support that is seriously needed when our associates must deal with the trauma caused by bank robberies. Our 19-year relationship has continually evolved to match the needs of our growing and changing company."
-HR Senior Vice President for a large regional bank

"We are pleased to have IMPACT Solutions as a partner for our Employee Assistance Program. In our ten year relationship with IMPACT Solutions , we have had the opportunity to utilize their wellness seminars and their stress debriefing consultations. Staff members from IMPACT Solutions have actively participated in our Wellness Fair each year and they have made presentations at our quarterly associate meetings where we have approximately 250 in attendance. IMPACT Solutions' monthly electronic newsletters have been well received by our associates and managers. Frontline Supervisor provides a variety of tips and suggestions for managers and supervisors in dealing with their associates. Frontline Employee provides a variety of helpful tips for associates as they deal with personal, family or work related issues. Our associates rate our benefit package second to none and the IMPACT program is just one of those great benefits. I would recommend IMPACT Solutions to others."
-Assistant VP of Associate & Community Relations for a national insurance company

"Since we began partnering with IMPACT Solutions, our district has experienced improved utilization (over our previous EAP) among employees and their families. We have always found the IMPACT Solutions staff to be very professional, helpful, cooperative and constantly on the lookout for ways to improve our participation. We especially like the reader-friendly monthly newsletter that is distributed to all of our employees. It features great tips and articles, and we look forward to receiving it. Finally, another great benefit is the accessibility provided by IMPACT Solutions. They have trained staff available 24 hours a day, 365 days a year."
-Benefits Coordinator for a public school district

"IMPACT Solutions has been our provider for EAP services for more than 10 years, and during this time their commitment to our employees and their families has been incredible. I frequently receive unsolicited feedback from our employees, who have used IMPACT Solutions for personal and family issues or who have attended our lunch-time seminars and the response is always extremely positive. In working directly with IMPACT on employee referrals, and on occasion, trauma situations, I have found IMPACT Solutions to be incredibly effective in resolving both work-related and personal issues for our employees. That in turn helps us to help our most valuable resource - our employees."
-Benefits Manager for a Fortune 500, publicly held manufacturer