Support For At Risk Faculty and Staff
When you encounter employees with work performance issues, you can also refer them to us proactively through the management referral process. Your account manager will work with HR and management to develop, implement and follow through on a plan to address any issues interfering with their work performance.
When utilized by our clients, the IMPACT Solutions management referral process has achieved over an 80% success rate in returning employees to satisfactory work performance. This success is largely attributed to the process, beginning with interview(s) to gather information about the employee, followed by placement into counseling or a related service and ongoing communication with all parties involved in getting the employee back to optimal work performance status.